Privacy Policy for AFCEA Tidewater Chapter

AFCEA Tidewater Chapter (Tidewater Chapter), a chapter of AFCEA International, a member-based, non-profit 501(c)(6) organization, respects the privacy of its members and other visitors to its websites. Tidewater Chapter strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, Tidewater Chapter has implemented the following policy which together with our Terms and Conditions govern Tidewater Chapter’s relationship with you in relation to this website.

This privacy statement covers the site(s) *.afcea-tidewater.org.

If users have questions or concerns regarding this statement, they should contact our chapter by email or by postal service at the following address: AFCEA Tidewater Chapter, PO Box 65337, Hampton, VA  23665.

What Information Do We Collect?

Data Tidewater Chapter collects is used only to help the chapter better serve its members and customers. It is our policy to collect and store only personal information that is knowingly provided. If our privacy policies change, we may notify all users by e-mail or by announcement placed on the website.

From General Users

Tidewater Chapter does not collect any personal information from anonymous users browsing its website other than the public IP address. Though we collect IP address information we do not link an IP addresses to a user’s personal information. Only aggregate data, such as the number of hits per page, are used. Aggregate data are only used for internal and marketing analytics purposes and do not provide any personally identifying information.

From Tidewater Chapter Members, Conference Registrants, and Other Customers

To gain access to members-only resources and personalization features on the Tidewater Chapter website, members are asked to use their username and password. Tidewater Chapter asks other users to provide their name, organization name, business phone, and e-mail. Credit card information is collected from an individual when registering for an educational course, or event, or purchasing other goods or services. This data is submitted voluntarily. Similar information may be submitted to Tidewater Chapter through membership applications, conference or seminar registrations, publication orders, and subscriptions.

Additionally, for some emails sent in HTML format by Tidewater Chapter to its members and other customers, Tidewater Chapter may collect specific information regarding what the recipient does with that email. For those emails, Tidewater Chapter may monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user’s “click,” a message number, name of the list from which the message was sent, tracking URL number, and destination page. Tidewater Chapter will only use this information to enhance its services and distribution of those services to its members and other customers. This information will not be distributed in any other manner without user consent.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

How does Tidewater Chapter use Cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

How does Tidewater Chapter Use Data Collected?

AFCEA uses information voluntarily submitted by members and other customers in the following ways:

Tidewater Chapter Services and Products

Tidewater Chapter, its direct subsidiaries, and designated contractors use data collected to maintain the user’s membership, send updates on Tidewater Chapter events, and provide requested services (i.e., courses and events.) In addition this information may be used to improve Tidewater Chapter’s Web content; to respond to members’ interests, needs and preferences; and to develop new products and services.

Disclosures to Third Parties

Tidewater Chapter does not sell member information to anyone. Member personal information is not shared with third parties other than those acting as agents of this chapter and as directed by Tidewater Chapter. For example, a third party may act as our agent, acting as event registration manager, for Tidewater Chapter sponsored events. Therefore, if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of Tidewater Chapter may collect event registration information for the purpose of managing the event on behalf of Tidewater Chapter.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Tidewater Chapter is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Tidewater Chapter will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Tidewater Chapter uses third-party services that may collect information on your use of this site through the use of cookies and web beacons as follows:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Credit Card Account Information

Tidewater Chapter does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, Tidewater Chapter submits the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

How can users opt out of email/phone communications and/or unsubscribe from newsletters?

Tidewater Chapter uses email addresses to market event and media related content we distribute. We currently use phone numbers only when no response is received to an email inqury, phone has been selected by a user as the preferred communication channel, or additional follow-up is required for customer support that is best addressed over the phone.

Users who wish to opt-out of receiving email communications from Tidewater Chapter, and its partners may do so by contacting us by email or by postal service at the following address: AFCEA Tidewater Chapter, PO Box 65337, Hampton, VA  23665.

How can users access information they have submitted through the website?

Members have direct access to review, update and/or correct their personal information through the My Account portion of the website which is accessible only by using their user ID and password. Event registrants and other non-member users can gain access to their data for review and correction by contacting the Customer Service Center by email or by postal service at the following address: AFCEA Tidewater Chapter, PO Box 65337, Hampton, VA  23665.  Member data may be purged completely from our systems via a written request.

Data Protection and Transfer of Information Overseas

We are committed to protecting the security of information. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, modification or disclosure, as well as from misuse, interference or loss. We store all information in electronic form. The data collected is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to personal information is restricted to those employees that are responsible for collecting the data and those whose duties require them to use the data. All such information is maintained in the United States and in Belgium, where it is stored in secure servers that are protected in controlled facilities. We constantly monitor and regularly update our security procedures to ensure that the information we collect and store is as secure as reasonably possible.

In the event we transfer your Personal Data, we will take appropriate measures to protect your privacy and the Personal Data we transfer. Should we need to transfer your Personal Data for purposes other than for providing the Services and in accordance with this Policy, we will, to the extent permitted by law, obtain assurances from the recipients that they will safeguard your Personal Data in a manner that is consistent with this Policy. In addition, if we learn that an agent is using or disclosing your Personal Data in a manner that is contrary to this Policy, we will take reasonable steps to prevent or stop such use or disclosure. Tidewater Chapter may be liable for onward transfers of Personal Data to third parties in violation of this Policy and the EU-U.S. Privacy Shield Framework.

What Privacy Issues Arise with Links to Other Sites?

This website contains links to other websites. Tidewater Chapter has no control over and is not responsible for the privacy policies or content of such sites.

Consent to Use Personal Information and Dispute Resolution

For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), and in compliance with the EU-U.S. Privacy Shield framework, Tidewater Chapter or its agents must store, host and otherwise process the information (including personal data) supplied by the user when registering for this website. Tidewater Chapter may send such data outside the European Economic Area for processing. Voluntary provision of information to Tidewater Chapter will be considered consent for Tidewater Chapter to use that information in the manner and for the purposes stated above.

Except for transfers of information as described herein, we will not disclose any of your Personal Data to third parties without giving you the choice to opt-out of such of disclosure.

Tidewater Chapter complies with the EU-U.S. Privacy Shield Framework regarding the collection, use, and retention of personal information from European Union member countries. To learn more about the Privacy Shield program, and to view Tidewater Chapter’s certification, please visit https://www.privacyshield.gov

Tidewater Chapter has certified that it adheres to the Privacy Shield principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield principles, the Privacy Shield principles shall govern.

What Means of Redress Are Available?

If any user suspects Tidewater Chapter has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email or by postal service at the following address: AFCEA Tidewater Chapter, PO Box 65337, Hampton, VA  23665.

For issues regarding the EU-U.S. Privacy Shield program or General Data Protection Regulation (GDPR) compliance that cannot be resolved by contacting the Tidewater Chapter, users may contact the EU Data Protection Authorities for dispute resolution. Individuals may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint under certain circumstances. For further information, please see the Privacy Shield website.